Who we are
Our website address is: https://byklehotell.no
What personal information we collect and why we collect them
In some cases, we want to gather information about our customers and users for further improvements and to ensure good customer service. To create as good customer follow-up as possible, we use Google Analytics to collect data traffic, and behavioral patterns on the website.
When visitors post comments on the page, the information stored in the comment form is stored in addition to the visitor’s and visitor’s web browser’s IP address. This is done to help avoid unwanted / annoying comments.
An anonymous text string generated on the basis of your email address (also called a “hash”) can be sent to Gravatar service to check if you have an account there. The Privacy Statement for Gravatar is located here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be visible to anyone in connection with your comment.
If you upload images to this website, you should avoid uploading images containing information about the location (EXIF GPS). Visitors to the site can download and retrieve such information from images on the page.
Our contact forms can request fields that require entering names, surnames, phone numbers and email addresses. This data will not be disclosed to a third party and this information will be kept shielded in our systems. We use SSL certificates on our pages and we can ensure secure communication flow.
You can subscribe to newsletter so you receive email from us when we publish new information / new offers and updates. In order for us to send e-mail to the correct subscriber, you must register your name and e-mail address. This information is stored in a separate database, not shared with others and deleted when you unsubscribe. The e-mail address will also be deleted if we receive feedback that it is not active.
If you post a comment on this site, please ask us to remember the name, email and website. This information is stored in a cookie and is there to make things easier for you. You will not need to re-enter this information the next time you post a comment. These cookies expire after one year.
If you have an account and log in to this site, we will create a temporary cookie to determine if your browser supports using this. This cookie does not contain any personal information and disappears as soon as you close your browser.
When you log in, cookies are created that store your login information and choices you have taken regarding how content will appear. Cookies with login information expire after two days, while display options last for one year. If you check for “Remember me,” your login information will be stored for two weeks. If you log out of your account, these cookies will disappear. If you edit or publish an article, another cookie will be stored in your browser. This cookie contains no personal information, but only the ID of the article you just edited. It expires after one day.
Embedded content from other websites
We also use screen capture and heatmaps so we can more easily analyze user behavior and user flow for any enhancements to the website.
Who we share your information with
We do not share your information with any third parties except for your own analysis and follow-up. Your data will not be sold or shared as marketing data.
How long we keep information about you
If you leave a comment, the comment and information about the comment will be saved indefinitely. This is because we can recognize follow-up comments and approve them automatically instead of posting them in a queue where they must be manually approved by an editor.
For users who register on this site (if this option exists), they also store personal information that they provide in their user profile. All users can view, edit and delete their own personal information at any time (except for usernames). The site administrators can also view and edit this information.
Your rights regarding information we have about you
If you have an account on this site or have left comments, you can request an export file containing the personal information we have about you. This includes all the data you have provided. You may also request that we delete all personal information we have about you. This does not include information we are required to store for administrative, legal or security reasons.
Where we send information about you
Visitors comments can be checked through an automated detection service against spam comments.
Your contact information
Your contact information will not be shared with any third party. We keep data submitted via contact forms to ensure good follow-up and customer history.
How we protect your personal information
We use approved encryption of all data information through our website. In addition, we use strict login routines for our users, with secure passwords and in some cases two-factor authorization.
Our routines for data leaks
Automatic reporting of any security leaks is enabled and notification will occur as soon as someone / if any unwanted access to our backend. The user will be notified immediately.